Shipping & Delivery

At Samaton, we specialize in providing high-quality ecommerce development services. Since our services are entirely digital, there is no physical product shipment involved. This policy outlines how we deliver our services and ensures you understand the process from start to finish.
However, if a business is using our services for a physical product, the business owner is responsible for physical delivery option for those services.

Digital Delivery

Service Delivery Process
Project Kickoff:
Once you have engaged with us for a website design or development project, we will schedule a kickoff meeting to discuss your requirements, goals, and timelines. You will receive a project plan outlining the key milestones, deliverables, and deadlines.

Development and API integration:

Our team will begin working on your project according to the agreed-upon specifications and timeline. We will keep you updated on the progress through regular updates, and you will have the opportunity to review and provide feedback at various stages of the project.

Review and Approval:

Once the initial design or development phase is completed, we will provide you with a preview of the website for your review. Any revisions or adjustments based on your feedback will be incorporated before final approval.

Final Delivery:

After your final approval, we will deploy the completed website to your hosting environment or provide the necessary files and instructions for deployment. You will receive all relevant credentials, documentation, and support information to ensure a smooth transition and ongoing maintenance.

Delivery Methods

• Email: Key deliverables, such as design mockups, prototypes, and final assets, will be sent to you via email.
• Cloud Storage: Larger files and project assets may be shared through cloud storage services like Google Drive, Dropbox, or similar platforms.
• Project Management Tools: We utilize project management tools to facilitate communication and deliverables. You will have access to project boards, timelines, and files through platforms like Trello, Asana, or similar tools.

Support and Maintenance

Post-Delivery Support
Initial Support: After the delivery of your website, we provide an initial support period during which we will address any immediate issues or adjustments needed. Ongoing Maintenance: We offer various maintenance packages to ensure your website remains up-to-date, secure, and functioning optimally. Details of these packages can be discussed based on your requirements.

Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy or need assistance with your project, please feel free to contact us:

Email: herocodecentral@gmail.com
Phone: +91 7005894963
Address: Wangkhei Konsam Leikai, Nongpok Imphal-795005, Manipur, India
Thank you for choosing Samaton. We look forward to delivering exceptional digital solutions for your business.